Return and Refund
When buying from the R3einternet solution, you must agree to the return and refund policy of our Company. It means, every time you make a purchase, we assume that you agree to our return and refund policy. You can claim a refund or replacement within 3 days of your purchase. To do that, you will have to visit our online store and raise a return/replacement. One of our executives will get in touch with you to solve the dispute you are having.
Please read this detailed guide on how to get a return or refund:
- Return Cases and Scenarios
- Refund/Replacement Cases and Scenarios
- Consumer Rights
- Company Rights
- Contact Us
R3einternet Solution reserves the right to modify, change, update, delete, or add any policy without any further customer notice. If your purchase was made with the previous policy, R3einternt will proceed with the older policy to protect customer rights.
Return Cases and Scenarios
A return is made only in these conditions:
- When the product is damaged
- When the product is not working
- When the product is different from what you ordered
- A Part/Piece is missing or damaged
In these cases, the customer can apply for a return. You are bound to pay for the delivery charges for one side.
Note: You will receive only a replacement for the product in the situations mentioned above. R3einternet solution will send you the new product. In case the product you order is out of stock, one of our team members will inform you and you will be able to apply for a full refund or purchase a new product from our website.
Refund/Replacement Cases and Scenarios
You can apply for a refund in these cases only:
- The product is out of stock
- Delivery issue at your location
In case of any damage or defect, we will not issue a refund, we will rather send you a new product.
Every customer holds these basic rights for the services they are getting
- Every product delivered to you is either or below MRP
- You can claim for replacement within 3 days of your purchase
- If the product is out of stock, you can either wait for it or claim a full refund
- Every dispute will be entertained within the jurisdiction of Rajasthan State only.
- Your data is protected at R3einternet solution servers and is never shared with any other firm or company, however, your ISP may be able to track, detect, locate your browser history, details, and services.
Just like customers, every company holds some rights to protect itself from potential fraud. Although our customers are our top priority, we at R3einternet solution hold these rights:
- Do a background check of the customer IP and location in case of a potential fraud
- Encrypt our data and systems to prevent any threat from any malicious activity
- Update/change/remove/edit/add any policy without any further notice to the customer.
- Update pricing, offers, and coupons as per our inventory
- Update, change or delete any product
In case of any dispute, the Jurisdiction of Rajasthan will be the only place where all your Legal issues will be entertained. In case of any other question, query, or issue, please contact us at: